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ICG Commerce - Leading Procurement Services Provider
 

ICG Commerce Recognized by IDC as a Procurement Business Process Outsourcing Market Leader

Independent Research Firm Cites Strength of Customer Base and Sophistication of Thinking as the Foundation for Continued Growth in the BPO Market

PHILADELPHIA - Monday, December 12, 2005 - Procurement Services Provider ICG 
Commerce today announced it has been recognized as a leading procurement business 
process outsourcing (BPO) provider by IDC, an independent IT and BPO services 
research firm. In a recent report titled "Vendor Needs and Strategies: Procurement BPO 
Competitive Landscape" ( IDC #33947, September 2005 ), IDC evaluated 12 vendors and 
recognized ICG Commerce as a "strong, focused player in the procurement BPO space 
given its decade-long specialty focus on procurement services." 

ICG Commerce's market leadership is most evident through its strong track record with 
customers. IDC specifically highlighted the company's numerous long-term outsourcing 
customers stating that:  "ICG Commerce has been providing services to 20 of them for 
longer than three years. The fact that ICG Commerce is among the first to land a client 
(Avaya) that is in its second wave of comprehensive procurement BPO lends testimony 
to its efforts. [ICG Commerce] has a core base of large customers with whom it has 
comprehensive, longer-term outsourcing relationships and a larger set of accounts that are 
smaller in scope for whom it manages a select number of categories."

IDC believes that ICG Commerce is a "recognized brand" in the market and lauded the 
Procurement Services Provider for making "great strides in thought leadership around 
procurement BPO issues." ICG Commerce's sophistication of thinking and dedication to 
educational efforts were cited as keys behind the company's recognition as a leader 
among prospects. Combined with a strong, long-term track record of success and a 
complete, mature set of services, ICG Commerce's forward-thinking approach positions 
the company well for continued growth in procurement BPO, according to IDC.

"IDC has been closely researching the procurement BPO landscape for some time, and 
we are pleased to see the firm recognize ICG Commerce as a leader and innovative voice 
in the market," said Edward H. West, chairman and chief executive officer for ICG 
Commerce. "We believe our operational focus, depth of experience and commitment to 
delivering exceptional results enables us to truly differentiate ourselves in the 
marketplace."

About ICG Commerce, Inc.
 
ICG Commerce is the leading procurement outsourcing specialist delivering comprehensive source-to-pay 
services. Results-driven leaders access ICG Commerce’s experienced resources and market intelligence to 
better manage procurement and logistics spend, gaining significant savings and enhanced visibility and control. 

ICG Commerce is a privately held company founded in 1992 and a member of Internet Capital Group's 
(Nasdaq: ICGE) network of partner companies.  The company has earned recognition from Forbes, Fortune, 
The International Association of Outsourcing Professionals (IAOP) and leading industry analysts for its 
leadership in procurement outsourcing. For more information: www.icgcommerce.com


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