ICG Commerce Receives Top Rankings by Clients in 2008 Global Outsourcing Survey

Specialist provider ranked #1 for End-to-End Procurement Outsourcing and named one of Top 50 Best Managed Global Outsourcers

PHILADELPHIA - Monday, January 26, 2009 - Procurement outsourcing specialist ICG Commerce today 
announced that, based on the results of customer feedback, it has been ranked #1 by The Black Book of 
Outsourcing in the area of End-to-End Procurement. Additionally, the company has been named on Black 
Book's 2008 "50 Best Managed Global Outsourcing Vendors" list, which was published in The Wall Street 
Journal. These rankings are a testament to ICG Commerce’s procurement outsourcing focus, depth of 
expertise and proven experience in helping companies deliver significant hard-dollar cost reductions 
across non-core expenditures. ICG Commerce customers include Fortune 1000 companies such as 
Kimberly-Clark, Goodyear, Hertz, Cameron and many others.

Brown-Wilson Group surveys outsourcing users and C-level officers to gain a buy-side decision maker 
perspective on the global services industry. ICG Commerce emerged as the #1 End-to-End Procurement 
Outsourcing Provider and one of the Top 50 overall outsourcing providers among over 4,200 companies 
providing outsourcing services across various business disciplines and locations. ICG Commerce placed 
in the highest ten percent of all firms judged in each survey area based solely on the collective client 
feedback.   

ICG Commerce’s recognition as the #1 End-to-End Procurement Outsourcing Provider by Black Book is driven 
by the company’s commitment to service excellence and proven ability to help executives gain greater 
control over indirect purchases, which is evidenced by the company’s portfolio of strong customer 
references and unmatched contract renewal rate.

Procurement outsourcing is a growing trend among leading companies that are looking to drive meaningful 
bottom line cost improvements, which are increasingly critical given current economic conditions. In recent 
weeks, ICG Commerce has signed a number of new contracts with Global 1000 companies looking for 
opportunities to generate cost savings and drive margin improvement.  

“Recognition from our customers is the highest honor we can receive,” said Carl Guarino, CEO of ICG Commerce. 
“This acknowledgement reflects our commitment to building strong partnerships with our customers that have a 
meaningful impact on their financial performance.” 

About Brown-Wilson Group

Brown-Wilson Group's research mission is to offer balanced, objective and unbiased results to help 
organizations maximize significance, increase speed-to-results, and mitigate risk in outsourcing/sourcing 
initiatives. Brown-Wilson Group, based in Clearwater FL USA, measures their own success via clients' ability 
to achieve and sustain significant improvements in their outsourcing decisions from aligning customer 
experience research and strategies that stand the test of time.

About ICG Commerce, Inc.
 
ICG Commerce is the leading procurement outsourcing specialist delivering comprehensive source-to-pay 
services. Results-driven leaders access ICG Commerce’s experienced resources and market intelligence to 
better manage procurement and logistics spend, gaining significant savings and enhanced visibility and control. 

ICG Commerce is a privately held company founded in 1992 and a member of Internet Capital Group's 
(Nasdaq: ICGE) network of partner companies.  The company has earned recognition from Forbes, Fortune, 
The International Association of Outsourcing Professionals (IAOP) and leading industry analysts for its 
leadership in procurement outsourcing. For more information: www.icgcommerce.com