What the Industry Analysts are Saying About ICG Commerce

"ICG Commerce is strong, focused player in the procurement BPO space, given its decade-long specialty focus on procurement services. The vendor has a core base of large customers with whom it has comprehensive, longer-term outsourcing relationships, and a larger set of accounts that are smaller in scope for whom it manages a select number of categories for a handful of processes on an outsourced basis."
Romala Ravi, IDC

"ICG Commerce is the poster child of the burgeoning outsourced procurement industry -- not to mention a good illustration of the complex business models that have developed in recent times. They are a group purchasing organization -- in a sense, a hosted e-procurement provider -- and also have 300 sourcing professionals on staff. They bundle these services all together to evaluate your spending, then serve up the hosted e-procurement on-ramp with appropriate pricing."
Pierre Mitchell, AMR Research

"As leading PSP, ICG Commerce extends beyond sourcing to assist companies in savings implementation, procurement execution, supplier enablement, contract compliance, and other total cost management activities."
Tim Minahan, Aberdeen Group

"Processes that could benefit from a BPO utility model include traditional services like payroll processing (for example, Automatic Data Processing - ADP), or new services in customer relationship management (Exigen) or procurement (ICG Commerce)."
Gartner Group

"E-procurement business process outsourcing. This is an emerging subsegment, with ICG Commerce and ePlus having success finding clients."
Andrew Bartels, Giga Information Group

"ICG Commerce ranked as the procurement BPO market share leader."
Rachel, Stormonth, NelsonHall

"ICG Commerce is one of the major players in procurement BPO— the "hot" issue in the market today.
Julie Murphree, Aberdeen Research